Prior to founding HPC, David was the President of RSI, an award-winning employee benefits brokerage and consulting firm that grew to become one of the largest and most successful independently-owned agencies in the country. RSI was named one of the Best Places to Work in the region seven times, and was four times named one of the Fastest Growing companies. In 2006, RSI was the only company of any size in any industry to win New Jersey’s highest award for quality – the Governor’s Award for Performance Excellence – Gold Level.
In 2011, he published his first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career.
Connect with David:
Toll Free: 877.HPC.5050, x700
Sean is the former Founder/CEO of izzia Design (formerly CramerSweeney), a digital/web design, branding, social marketing and instructional design firm, founded in 1990. The firm grew to become one of the most highly regarded marketing communications agencies in the region and gained national prominence for its Instructional Design work with such clients as Intel, Lancôme, JCPenny and the American Management Association.
In his capacity at izzia Design, Sean worked with HPC’s founder, David Friedman, at RSI for nearly a decade. During that time, they collaborated on countless communications initiatives in support of David’s renowned corporate culture. Many of those initiatives would eventually form the very foundation of High Performing Culture’s Fundamentals System™.
Today, Sean is responsible for High Performing Culture’s corporate communications, digital design, social marketing and product development.
Connect with Sean:
Toll Free: 877.HPC.5050, x701
As an experienced Sales and Operations Executive with a long history of turning around under-performing teams and functions, Rob is passionate about bringing his skills and experiences to organizations through a focus on an often overlooked area of strategic importance – corporate culture.
Through utilization of a simple 8-step framework, we can help provide clarity, consistency, and organization-wide engagement in order to help optimize any organization’s performance.
Connect with Rob:
Toll Free: 877.HPC.5050, x702
Al has over 25 years of experience in the employee benefits industry. He has had diverse experiences including sales, corporate training, product development and sales training. The bulk of Al’s career was spent helping to grow the businesses of the benefit professionals he worked with. Al also had several years of experience running his own business.
Al is a graduate of The University of Rhode Island. He has also completed graduate work in Business Administration at The University of Missouri at Kansas City.
Connect with Al:
Toll Free: 877.HPC.5050, x703
Prior to joining HPC, Bill worked for 20+ years in the employee benefits industry. 13 years at RSI (with HPC Founder & CEO, David Friedman) followed by 7 years with Arthur J. Gallagher & Co. (AJG). Bill started in direct selling and later moved into leadership positions as Area President of Gallagher’s Mt. Laurel, NJ office and then MidAtlantic Region VP of Sales & Marketing.
Having lived and breathed the Fundamentals at RSI and championing the Gallagher Way at AJG, Bill can speak experientially to the impact a high performing culture delivers. Understanding the importance and the challenge of creating lasting differentiation, Bill is excited and passionate to help business owners build their high performing cultures.
Connect with Bill:
Toll Free: 877.HPC.5050, x704
Melanie Booher is a people connector and change agent, having practiced within a variety of industries, including time with industry leaders like Cintas, Charming Shoppes, and Macy’s before pursuing per passion as a Culture Coach.
Melanie plays a key role in creating engaged cultures and improving morale, which impacts retention, productivity and profit. Her passion lies in creating meaningful change through a Human Resource lens, which drives improved people processes.
Melanie has a proven track record of helping organizations become a “Best Place to Work.” When organizations are intentional about culture and ritualize their fundamentals, we believe organizations can achieve BPTW status and thrive.
Connect with Melanie:
Toll Free: 877.HPC.5050, x704
As someone who has always been passionate about understanding, facilitating, and being a member of great teams, Jake recognizes the essential role that culture plays in a world-class organization. With a diverse set of experiences, from serving as a U.S. Army paratrooper on deployments in Haiti and Afghanistan to teaching and coaching in a struggling urban school, Jake has experienced first-hand the impact that culture exerts on an organization. This is why world-class culture cannot be left up to chance but must be created by design. Leveraging his skills and knowledge, Jake is excited to work with your organization as you seek to become great, and it all starts with culture.
Connect with Jake:
Toll Free: 877.HPC.5050, x708
As the Chief Learning Officer for Beyond Insurance, April provides leadership, strategy and direction in the design, development and delivery of the Beyond Insurance coaching, training and e-learning programs. She also actively participates in onsite coaching and training workshops focused on empowering insurance and risk management professionals to reach new levels of success.
April plays a key role in the growth and development of the platforms that support the learning objectives of the Beyond Insurance Global Network (BIGN). This includes the evaluation and enhancement of existing programs as well as the creation of new material to drive member success. April also actively participates in the BIGN stewardship review process.
April is proud to oversee the Trusted Risk Advisor (TRA) Certification — a symbol of excellence in consultative and diagnostic sales and enterprise risk management. This program is reserved for agents & brokers who wish to take their game to the next level…to reap rewards that only credibility, trust and enhanced perception can bring. Her role includes creative design of the curriculum for the TRA e-learning platform as
well as participating in live training events at various locations nationwide.
April is also active in the Sales Accelerator Program — a self-paced e-learning program designed exclusively for insurance agents & brokers who see the need to master essential sales skills including, but not limited to, value proposition, goal setting, prospect research & qualification and cross selling.
Importantly, April also oversees strategic planning for Beyond Insurance. It is her goal to ensure that all stakeholders of the firm are working toward common goals, establishing agreements around intended outcomes and results, and assessing and adjusting the organization’s direction in response to an ever-changing environment.
April is a certified Trusted Risk Advisor (TRA) and an Accredited Cyber Risk Advisor (ACRA), and holds her property and casualty Insurance license. She is community minded as evidenced by her active involvement in her local community church and Special Education Parent Advisory Board for her local School District.
Craig Clark as dedicated over three decades to helping individuals and organizations find their best performance and then capture it in a model of Cultural sustainability. His track record for generating measurable results in his work with executives and organizations spreads over five continents. His unique background combines marketing, business management, strategy, training, and development. Craig is an expert in understanding the human dynamics required to mobilize and engage leaders and the workforce to perform at a high performance level.
His in-depth background in transformational and breakthrough technology, has taken Craig to many different companies and countries to assist clients in building High Performance Cultures and Teams. His consulting approach has proven effective across diverse groups and cultures from Moscow to Hong Kong, Bogota to London, Johannesburg to Singapore as well as throughout North America.
Receiving his Bachelor’s degree in Economics from the University of Texas at Austin, Craig continued his education, specializing in management evaluation, work force engagement, and neural behavior. Craig’s ability to articulate and teach the distinctions between competent versus High Performance in a Culture has assisted CEO’s and leaders in significantly raising employee engagement and gaining competitive advantage through how people work together. An experienced speaker with trade groups and business associations, Craig is known for his energy, sense of humor, expertise, and ability to mobilize people to reach higher to produce unexpected business results. Craig lives in Austin, TX with his wife and two daughters.
Marlene Clark helps executives and organizations find the best in themselves. As a
highly trained, experienced business consultant, she knows how to listen, and she’s not afraid to ask the tough questions to get to the core of an issue and find solutions. Marlene works with all levels of leaders in companies, but she specializes in working with C-level executives, giving them perceptive feedback to help accelerate their performance. She looks past the title and into the person, giving them the support they need to grow themselves, their people and their companies.
Marlene has spent the past 22 years working with leadership teams transforming how they work together using accountability-based communication and collaboration tools. Through hundreds of team programs and one-to-one executive coaching she has witnessed the enormous influence culture has on how people behave and perform, whether by default or by design. As a Certified Consultant of High Performing Culture, she works with top leadership using the proven 8-step Fundamentals System to intentionally define, drive and sustain cultural behaviors.
With a major in sociology, Marlene received her formal education from Texas State
University. She has over 5,000 hours of professional industry education and is Yoga
Alliance Certified. As president of Momentum Consulting, her practice includes an
impressive client roster of C-level executives of corporations in the U.S., U.K. and
Canada. She resides in Austin, Texas with her husband and business-partner, Craig
As a business owner of three very profitable companies, Gary experienced the joys and frustrations of owning a business. Not knowing where to get the mentoring he needed, he enrolled in many classes, attended seminars. What he learned is that applicability and sustainability was lacking in this type of training. Owners, leaders, and managers would go back to the way they always did things after the excitement of the program wore off.
This interaction brought him in touch with community leaders. This lead to involvement and directorships in many community organizations including several Chambers of Commerce, Building Industry Associations and the March of Dimes among others. He also became Small Business Leader of the Year from the University of South Florida among other awards.
Although this interaction helped in the maturity of his businesses, he knew more was needed and started attending Dale Carnegie Courses and eventually became a 7-course instructor and consultant. This evolved to his current practice working with leaders of a variety businesses. He works with them to help transform the business through process development and people development and growth. He believes that it isn’t what you say or do, it’s about how you say and do it.
As a Certified Consultant of High Performing Cultures, Gary uses proven Fundamentals System™ to help companies create, drive, and maintain high-performance cultures to accomplish the above.
With a background as a 30-year training and development leader, Gary also earned his BA from Ohio Northern University, SPHR and CSP- SHRM Certifications. He has several insurance licenses and certifications. In his past life he earned a Certified Lighting Designer designation.
Eskin Business Solutions, LLC
John P. Foster has 30 plus years of executive leadership and management experience in multiple industries including; finance, business consulting, distribution, healthcare, commercial real estate and publishing.
John is the Managing Member of PathFinder Group, a Tampa based advisory firm serving Family Business and focused on driving profits through Enterprise Risk Management around, Strategic Planning, Process Improvement, and Development of High Performance Cultures.
John is a life-long entrepreneur and served as Chairman and CEO of Alliance Computing Technologies, Inc. (ACT), a national distribution company that was recognized by the Tampa Bay Business Journal Pacesetters, as the fifteenth fastest growing company in Tampa for 3 years in succession.
John earned his BA in Psychology from Duquesne University and an MBA from the University of Tampa in 1991 and taught Family Business as an adjunct professor at UT’s John Sykes College of Business, Center for Entrepreneurism.
David McGlennen works with leaders who want to be intentional. Intentional with their company, their culture and personal achievement. They know that to create a sustainable advantage in the marketplace, deliberately developing their people and themselves is what will put them on top.
David creates a framework for his clients success as a High Performing Culture Certified Consultant so that their team can become world class in their industry.
With a background of over 30 years in the employee benefits and wellness industry, he brings his clients tools to unlock their full potential through leadership and culture development.
Martha Lynn Mangum is an executive business coach and consultant who instinctively listens to what’s most important to you. She is passionate about supporting and guiding leaders and business owners to reach higher levels of success through performance and provides the tools and insights to get them there. With over 15 years of experience in executive coaching, management consulting, and 1:1 coaching, Martha Lynn has a wide range of knowledge across multiple levels of corporate structure, the dynamics of large corporations, and the challenge of growing small to mid-size businesses.
While experience is key, Martha Lynn is well trained. She holds a B.S. degree in Applied Learning and Development from the University of Texas Austin and a Master’s degree in Spiritual Psychology from the University of Santa Monica. As an HPC Certified Consultant, Martha Lynn also teaches and supports organizations to create high performing cultures, which gives clients the most effective competitive advantage.
With this combination of training and experience, Martha Lynn is the catalyst in her clients’ growth. She has a deep level of engagement and commitment to not only make a difference, but deliver real measurable results. She is personable, honest, and has proven to be an invaluable confidante to her clients in the pursuit of their goals.
The business world has shifted.
What made a good “leader” years ago no longer applies today. The modern executive must be willing to bring more, and an experienced coach can support them in doing just that. Since 2002 Brett has worked with hundreds of executives looking to get the most from themselves and their people. The results speak for themselves:
- BU “Employee turnover reduced from 100% to 0% in one year.”
- CO “$5000 in unexpected profit from one, hour-long coaching call.”
- BS “Doubled my client base and lost 50 pounds!”
- ST “Replaced a hidden B player with a great A player.”
- DR “Went from #4 to #1 in sales on my team in 6 months.”
- DB “Stopped being an automatic YES man and doubled my productivity.”
Whether you’re a CEO, middle manager or entrepreneur be ready to take a close look at your leadership style if you hire Brett. Brett will put you to work.
You are setting the standard for your people if you like it or not. Brett’s clients work at a high level of accountability for what they say, what they do and who they are. This WILL be a transformation. Through this process you can expect to get more effort, production and results from your team and from yourself.
Even the best-laid plans are often executed in a dysfunctional environment. Problems occur quickly, because human beings have emotions and preferences that often go unseen. Brett calls these blind spots, and they have an unintended but powerful impact on emotional intelligence of your enterprise.
What if the culture in your organization was based on collaboration and trust? Brett trains companies to systematically recover from breakdowns and conflict. Trying to avoid them deters creativity and innovation. Dealing with contentious issues head-on creates a confident, safe and trusting workforce.
Patrick O’Neill is celebrating his 26th year as President of The O’Neill Group, a risk management and insurance firm located in Wadsworth, Ohio. As a servant leader, Patrick is invested in driving his organizational culture “The O’Neill Way”- and using workplace culture at the core of his company- informing the organization’s strategy and vision, and guiding his interaction with employees, clients, prospects and the community.
A graduate of The University of Akron, Patrick obtained a Bachelor of Science in Accounting and later earned his designation as a Certified Public Accountant. Patrick is currently a Certified Risk Architect, Certified Risk Manager, Certified Insurance Counselor and Certified Workers Compensation Advisor. He is an active member of the community, volunteering for numerous boards including the Summa Health Foundation and St. Sebastian Parish Foundation. In addition, Patrick is an alumni member of Leadership Akron, and current member of Portage Country Club.
Patrick resides in Copley, Ohio with his wife Pamela. He is a proud father to four, and grandfather to two. In his free time he enjoys watching his grandchildren, golfing and going on vacation with his family, using his “scuba diver certification” to swim with sharks.
The O’Neill Group
Sharyn L. Spitznagel, MA, SPHR, grew up on stage and in the performing arts (music and drama). This exposure at an early age (6 years old) developed her view of professionalism and poise. However, performing was not her passion, so when graduating from college, she began her career in non-profit higher education administration (1990) and then moved to human resources (1998); in 2002 she transitioned to the for-profit world by joining an employee benefits consulting firm in New Jersey.
Sharyn served on two Executive Leadership Teams for over 14 years; she was the chief human resources professional on each team bringing her 20+ years of experience with supervision, management, and leadership to the table. She is well-respected by her peers and often sought for counsel by the executives and other senior leaders.
Sharyn completed her B.A. in Psychology from the University of Northwestern St. Paul and her M.A. in Counseling from Eastern University. She completed an Employment Law Certificate Program and has maintained her SPHR (Senior Professional in Human Resources) designation since 2003. In 2013, she augmented her coaching skills with 21 hours of training specifically in corporate coaching models.
Sharyn L. Spitznagel
Abana Coaching LLC
José Rego is an expert in leadership development, business and interpersonal communications. His humorous, practical and direct approach to human performance improvement comes from more than 20 years in training for all organizational levels at Fortune 500 companies.
José has worked extensively in the fields of Training and Talent Development with clients worldwide. As a Sr. Course Leader with the world’s largest Train-the-Trainer Company, José outfitted entire Training teams with the knowledge and skills required to succeed in the areas of needs analysis, curriculum design & development, course facilitation, and performance improvement evaluation. This experience gave him an incomparable exposure to the best practices and success strategies that infinite types of organizations in multiple private industries apply to achieve maximum performance and results. As a Performance Consultant, José works with clients to identify organizational and behavioral trends that lead to sustained performance levels.
As a keynote he is sought for his transparent, authentic and no-nonsense easy style and his ability to challenge the audience’s perspective and thinking. He has spoken at the Asia Pacific Oil & Gas Conference, McKinsey & Company’s Post-Merger & Acquisitions Conference, the International Association for Administrative Professionals and the Association for Talent Development.
José grew up in Puerto Rico and resides in Miami, FL where he was born. He holds an Associates Degree in Business from Miami Dade College and has a Diploma in Training & Development. Among his professional certifications are NLP Master Practitioner, Emotional Intelligence Coach, Life Strategies Coach, Organizational Performance, Training Facilitator and others. A passionate world traveler, José is fluent in English and Spanish.
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Board of Ambassadors
Scott Addis is a servant leader, author and coach. As the CEO of The Addis Group and Addis Intellectual Capital, Scott has been recognized by the Philadelphia Business Journal as one of the region’s most influential business leaders as well as Inc. Magazine “Entrepreneur of the Year” finalist. The award was based upon “ingenuity, hard work and perseverance which created a successful, growing business venture”.
Scott has served many of Philadelphia’s most prestigious companies and institutions including Comcast Corporation, Aqua Pennsylvania, the University of Pennsylvania and Temple University.
A graduate of Princeton University, Scott is a Certified Risk Architect (CRA) and a Chartered Property Casualty Underwriter (CPCU). He is the creator of the Intelligence Quotient for Risk Management (IQRM) author of Summit ..Reach Your Peak and Elevate Your Customers’ Experience.
Scott is quite active in the Philadelphia community, sits on numerous boards and has been inducted into The Haverford School “Athletic Hall of Fame”. He resides in Bryn Mawr, PA with his wife Bobbie. Scott has three sons, Andrew, Jeff and Will.