Culture: Why wait?

By David Friedman, Founder/CEO I was playing golf the other day with a good friend who knows a bit about our business, and he asked me an interesting question. “If what you do for companies is so impactful, and so unique, why doesn’t everyone engage you,” he asked. It’s a simple question, but it gets to the heart of an important issue. Your elevator pitch As anyone in business knows, one of the most important elements in sales success is to be able to clearly and succinctly describe your value proposition, i.e., what you offer and why someone should buy …

Put down the resume and focus on cultural fit.

By Bill Kaiser, Senior Consultant I just completed Angela Duckworth’s book, GRIT. I recommend the read as it’s a great reminder that character and perseverance trump talent in setting the successful apart. She warns that our preoccupation with talent (abilities, skills, experience, knowledge, intelligence, attitude, character, drive, etc.) can be harmful. By shining our spotlight on talent, we risk leaving everything else in the shadows. Specifically, we don’t pay enough attention to someone’s passion and perseverance – or grit. At HPC, we too warn against the trap of being preoccupied with the resume (talent). As regular readers of this blog …

Culture Curriculum

It’s back to school time. As we approach the middle of August, schoolteachers around the country are busy preparing their lesson plans for the year ahead. These lessons detail the specific content that will be taught as part of the designated curriculum. History teachers may be emphasizing European History or World History, while Math teachers may be focused on Geometry or Algebra. In all cases, successful lesson plans require thoughtful planning and effective teaching. They must also be very specific and focused on exactly what we want our students to learn. It’s no different for your organization. The process of …

The Fundamentals work as a System

By Rob Wolff, Senior Consultant As regular readers of this blog know, we approach workplace culture through the articulation and practice of specific behaviors (or, as we call them, Fundamentals.) Since your culture is essentially “how things are done around here”, we’ve helped over 200 organizations take a path to higher performance by helping them understand and describe the behaviors that would lead to greater levels of success – for both the organization and for individuals. We refer to our process as the Fundamentals System, in part because of the power of various fundamentals working in concert with each other. …

The transformative power of extraordinary consistency

By David Friedman, Founder/CEO As regular readers of this blog know, we advocate defining your culture in terms of the specific behaviors (we call them Fundamentals) that drive success, rather than the broader, often more nebulous, “core values.” When writing Fundamentals for clients, we’ll sometimes have a client say, “We love these, and they’re definitely what’s important to us. But they don’t seem very unique. Shouldn’t these help define what makes us different?” It’s a great question, and the answer may at first surprise you. But the more you think about it, the more I think it’ll make sense to …

It’s okay to F.A.I.L.

By Bill Kaiser, Senior Consultant “It’s impossible to live w/out failing at something, unless u live so cautiously that u might as well not have lived at all.” ~JK Rowling It’s ironic that I’m beginning my blog with a JK Rowling quote. I happen to be the one person that has never read a Harry Potter book or watched a Harry Potter movie. When I first heard about Hogwarts, I stopped eating pork thinking there was a dreadful disease affecting – “the other white meat.” That being said, JK nailed it with this reminder! F.A.I.L. Earlier this year I was …

Creating a Culture of Creativity

A culture that fosters creativity is essential to the long-term success of any organization. Creativity is required to solve complex problems, think strategically, and to innovate. While this may seem obvious, the best approach in building such a culture may not be as apparent. Creativity is often thought of as something you have to be born with. While it’s true that some of us are more creative than others, creativity (like any behavior) is something you can foster and develop within your firm. Yet, there are some key elements required in building an environment where creativity is nurtured. Be Intentional. …

EMPLOYEE BEHAVIOR – IT’S ON YOU

By Rob Wolff, Senior Consultant How many times have you become frustrated or aggravated because of a decision that an employee did or didn’t make?  Despite the fact that you’ve worked hard to lead by example and show your employees (via your actions) how to conduct themselves, they still go down a path that makes absolutely no sense to you, and that you certainly wouldn’t have gone down if you were in their shoes. Well, I have some good news and bad news.  The bad news is that those bad decisions are likely your fault. The good news is that …

Start Your Day With Culture

By David Friedman, Founder/CEO Regular readers of our blog know that we constantly emphasize the importance of creating rituals as a way to sustain the teaching and practice of the behaviors (Fundamentals) that drive success. One of the easiest and most effective rituals to practice is starting every meeting with a brief discussion of the Fundamental of the Week (FOW). The practice is quite simple. At the start of any meeting that takes place during the week, you make the first agenda item a 3-5 minute discussion of the FOW. Note that I don’t suggest you create new meetings; rather …

Should We Cut Our Own Hair?

The benefits and drawbacks of DIY Culture By Bill Kaiser, Senior Consultant Hopefully I have your attention. But I apologize to those that are looking forward to a cosmetology advice blog. Our founder, David Friedman, recently released his second book, Culture by Design. It’s a highly impactful guide that outlines the necessary steps to achieve a higher performing culture. You might say it’s a great “do it yourself” manual. I’ve been getting the same question from many that have read the book. “Why would you publish your secret sauce for helping companies build a high performing culture? Aren’t you encouraging potential …