Living the Fundamentals in a Time of Crisis

By Al Curnow, Vice President One of the things I enjoy most about my job is the opportunity to work with such great leaders representing incredibly diverse organizations.  Our clients include those that are for profit while some are not-for-profit.  Some are high-tech while others are “get your hands dirty” low-tech.  They include the world’s largest horseradish manufacturer and firms that provide vital services to some of our country’s most vulnerable populations.  Yet, while the industries we work with vary dramatically, there is a common thread among those that lead these organizations.  These leaders understand just how important their leadership …

Navigating in Tumultuous Times

By Bill Kaiser, Vice President The news is scary and the short-term future is uncertain. Now is certainly the time for us all to be thinking we rather than me. Although, when it comes to toilet paper and Spring Break beaches in Florida, it seems the “me’s” are dominating. I saw a recent Instagram post and the suggestion was, “Why don’t we all buy groceries that will last a week. And if everyone did that weekly, we would all have what we need!” Very sound advice. A Time to Lead I’ve been in a reading frenzy of late and recently …

Culture – A Force Multiplier

By Rob Wolff, Vice President Think of your best employees, the ones that you’d like to clone.  We all have these people on our teams, and there are usually people whom we used to work with that we’d also like to clone and put on our teams.  Usually there are only certain aspects of those people that we want to clone.  One person is incredible at follow-up, while someone else is really great at developing long-term, trusting relationships with customers.  A completely different person comes to work every day with a fantastic attitude – full of positive energy that radiates …

Preparing the Soil to Grow Your Culture

By Jake Friedman, Consultant My first job out of college was as a science teacher in a local high school. One August morning prior to the start of the school year, I found myself in a department-wide meeting, called by the district. The school district was changing the required structure and delivery of science lessons, and a representative from the district office outlined the new requirements, reading out what teachers must do, must not do, and how they would be monitored for alignment. The district rep seemed to think he was doing a good job of explaining it all, but …

Culture 2019: The Year in Review

By Bill Kaiser, Vice President It’s time to take our last look at 2019 and begin our assault on the success and excitement that lie ahead in 2020. I hope that 2019 was an outstanding and rewarding year for you both personally and professionally. I wish you massive success in 2020! I wanted to provide you with a summary of some of our “Blogs of 2019.” A convenient collection of the titles, brief summaries, and links to our Culture insights of this past year. We enjoy sharing and learning together and look forward to continuing the same in 2020. Click …

This Is The Year

By Al Curnow, Vice President It’s that time of year again.    A fresh start.   A clean slate.   A time to think about what we’re going to do differently this year or get better at.    A time to be intentional and mindful (yes, I used this most overused of words).      Every new year we’re presented with the opportunity to think about the things in our lives that we want to improve or change.  Yet, the real trick is finding a way to implement and sustain these changes.  We’ve all seen this movie before.    We excitedly begin the year armed with our …

An Employee’s Most Important Week

By Rob Wolff, Vice President Those of you familiar with our 8-step framework for institutionalizing culture will recognize Integration as Step #4.  It’s a step that demonstrates that those of us at HPC are pretty particular about the language that we use. Where other companies use terms like “new hire orientation” or “on-boarding”, we prefer the term “integration” because it more clearly defines the intent of that process – we want to make that new employee part of our organization, not just show her or him what we do. Reflecting back on my career, I’ll admit to feeling pretty good …

Keeping It Fresh

By David Friedman, CEO/Founder In late October, we held our 5th annual High Performing Culture Summit, bringing together more than 90 leaders for two days of best practices sharing, learning new content, and networking.  Without a doubt, it was our best Summit yet, and we’re already deep into planning for the next one. As I sit here reflecting on what I learned, there are two things that stand out most.  First, it truly is remarkable, and gratifying, to hear the stories of how powerfully the Fundamentals System™ is transforming people and companies.  Company after company shared amazing stories of how …

Being Accountable to Culture

By Jake Friedman, Consultant When I was 22, I decided that I wanted to run a marathon. My Dad, an experienced distance runner and an excellent coach, offered to help me train. He was up in New Jersey and I lived down in North Carolina at the time, so although he couldn’t physically run with me, he created a training plan to take me safely from running a few inconsistent miles a week to be ready to run 26.2 all at once. At the end of the first week, I proudly reported to my Dad how well my runs went. …