Listening Generously – Important but not easy

In my experience, at least 90% of all issues that come up in organizations are rooted in communication challenges. We ...
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QUALITY: Beyond the Numbers

By Rob Wolff, Senior Consultant  As regular readers of our blog are familiar with, our approach to culture is focused ...
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Every great “why” needs a great “how”

By David Friedman, CEO/Founder I was watching a ballgame recently when a commercial came on for the NicoDerm patch.  The ...
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A Reminder to Keep It Simple!

By Bill Kaiser, Senior Consultant First and foremost, HAPPY 2018 everyone! I'm excited to continue learning and sharing with you ...
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“The Culture of any organization is shaped by the worst behavior the leader is willing to tolerate.”*

By Al Curnow, Senior Consultant Never have these words rung more true than today. It's nearly impossible to pick up ...
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Success Requires a Culture of Teaching

By Rob Wolff, Senior Consultant See if this sounds at all familiar (substitute the business of your choosing)... I belong ...
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Institutionalizing a  Founder’s Legacy

By Founder/CEO, David J. Friedman The vast majority of our clients are what I would call "entrepreneurial" companies.  That is, ...
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